With over 2.5 billion users worldwide, there is a very good chance that your customers are already on WhatsApp, it’s become one of the world’s most popular messaging apps and is being used not for simple messaging but creating social networks and eCommerce relationships and transactions.
And with a rising number of consumers preferring to communicate via chat, over traditional marketing and customer service channels - isn’t it time you considered a more omnichannel approach to your marketing campaigns?
The incredibly high open and click-through rates for WhatsApp mean that your campaigns get noticed, and with Eazy, it’s simple to add WhatsApp to your current marketing mix, sharing promotions, discount codes and event invitations to give your campaign a boost.
WhatsApp is the perfect platform to establish a personalised experience and connection. Eazy can simply connect with your eCommerce engine, webshop, CRM and other customer data platforms to deliver timely, relevant messages.
Whether these are specially tailored offers, shopping cart reminders or simple newsletters, Eazy and WhatsApp keep your brand top of mind.
Ensure that your newsletters receive the recognition they merit by delivering them through the channel your customers prefer the most. WhatsApp messages boast an impressive opening rate of 98%, guaranteeing maximum engagement.
Once the consumer has made a purchase, keep that connection going and confirm their order, notify them of it’s progress, and delivery updates, and get customer satisfaction feedback and surveys, all using the app they prefer, and it’s Eazy, of course.
Kickstart your customer support productivity. Interested to see how it works? Schedule a free demo to get to learn everything you need to know.Schedule a demo